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Dispatcher/Call Center

Vredevoogd Heating & Cooling, West Michigan's leading residential heating and cooling service provider, seeks a dispatcher/call center individual. No experience required. The qualified individual must be well groomed, drug free, and be able to pass a criminal background check. A complete benefits package is available. Compensation BOE.
Please call Janna at 616-534-8271 ext134 to schedule an interview.

The Ideal Candidate Will Possess:
-Strong commitment to world class customer service
-Strong multi-tasking skills; phone, computer, and people skills
-Friendly phone voice with a positive attitude
-Builds and encourages a positive work culture and willingness to be a team player
-Flexible schedule including days, nights, weekends, and on-call rotation
-Excellent verbal and written communication skills with internal and external clients
-Experience with Windows-based operating systems plus strong knowledge of MS Word, Excel, and Outlook
-Ability to effectively handle multiple tasks in a fast paced environment
-Strong decision making, change management, and negotiation skills
-High school diploma or GED

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