Front Desk Agent
Grandville, MI Grandville, MI Part-time Part-time From $14 an hour From $14 an hour 4 days ago 4 days ago 4 days ago Are you a genuine people person who has a passion for providing excellent customer service? Springhill Suites Grand Rapids West is seeking a Front Desk Agent to join our growing group of hospitality professionals.
We provide the training, tools, and the team to help bring your career to the next level.
If this sounds like an opportunity you'll love, please start your application today! On time or early to your scheduled shifts.
Greets guests as they arrive, focusing on personal recognition in a warm and authentic manner Demonstrates ability to check guests in and out according to Marriott QA standards and Navigates hotel reservation system in order to complete assigned duties Maintains communication with housekeeping and other staff to ensure success in all departments Answers the telephone, responding to questions accordingly or transferring as needed Responsible for the cash drawer at the beginning and the end of their shift.
Ensures that cash drops are done in accordance with proper cash handling procedures Resolves guest complaints in a professional and efficient manner, ensuring guest satisfaction Responsible for completion of daily checklist Maintains a clean and organized front desk area Keeps a stocked and presentable marketplace according to Marriott standards Other duties as assigned Job Type:
Part-time Pay:
From $14.
00 per hour
Benefits:
Employee discount Schedule:
8 hour shift Day shift Holidays Weekends only Education:
High school or equivalent (Required)
Experience:
Hotel
Experience:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
We provide the training, tools, and the team to help bring your career to the next level.
If this sounds like an opportunity you'll love, please start your application today! On time or early to your scheduled shifts.
Greets guests as they arrive, focusing on personal recognition in a warm and authentic manner Demonstrates ability to check guests in and out according to Marriott QA standards and Navigates hotel reservation system in order to complete assigned duties Maintains communication with housekeeping and other staff to ensure success in all departments Answers the telephone, responding to questions accordingly or transferring as needed Responsible for the cash drawer at the beginning and the end of their shift.
Ensures that cash drops are done in accordance with proper cash handling procedures Resolves guest complaints in a professional and efficient manner, ensuring guest satisfaction Responsible for completion of daily checklist Maintains a clean and organized front desk area Keeps a stocked and presentable marketplace according to Marriott standards Other duties as assigned Job Type:
Part-time Pay:
From $14.
00 per hour
Benefits:
Employee discount Schedule:
8 hour shift Day shift Holidays Weekends only Education:
High school or equivalent (Required)
Experience:
Hotel
Experience:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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